Effective Date: 23-October-2024

At BundleInternetTv we are dedicated to safeguarding your privacy. This policy outlines how we collect, use, and protect your personal data when you use our internet, cable TV, and home phone services. By subscribing to or using our services, you agree to the practices mentioned in this policy.

Information We Collect

We may collect the following types of information:

• Personal Information: Includes your name, address, email, phone number, and payment details when you subscribe to our services.
• Service Usage Data: Covers how you use our services, such as browsing history, data usage, IP addresses, and call records, to ensure smooth service operations.
• Device Details: Information about the devices you use, including hardware type, operating system, and unique identifiers.
• Communication Records: When you contact us for support, we may keep a record of the communication to improve our services.

How We Use Your Information

We use your information to:

• Deliver and manage our internet, TV, and phone services.
• Process payments and handle billing.
• Provide customer support and respond to your queries.
• Monitor service usage to enhance performance.
• Comply with legal requirements.
• Send service updates, notifications, and promotional offers (you can opt out at any time).

Information Sharing

We never sell your personal data to third parties. However, we may share your information in the following cases:

• With Service Providers: We may work with trusted vendors or partners (like payment processors or tech support) to help deliver our services.
• Legal Requirements: We may disclose information if legally required or in response to court orders and government requests.
• Business Transfers: In case of a merger, acquisition, or asset transfer, your information may be shared with the new entity.

Data Security

We take security seriously and use measures to protect your information from unauthorized access, changes, or leaks. However, no online data transmission or storage system is completely secure. While we aim to protect your information, we cannot guarantee absolute security.

Cookies and Tracking

We may use cookies, web beacons, and similar tools to gather information about how you interact with our services. These tools help us enhance your experience, monitor usage, and provide personalized content. You can adjust your browser settings to disable cookies, but doing so may impact certain features of our services.

Your Rights

You have the right to:

• Access your personal information.
• Request corrections if the information we have is inaccurate.
• Ask for your data to be deleted, provided it aligns with legal and service obligations.
• Opt out of marketing emails by contacting us at info@bundleinternettv.com.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have collected such data without parental consent, we will delete it.

Policy Changes

We reserve the right to update this Privacy Policy at any time. Any changes will take effect immediately upon being posted on our website. We encourage you to review this policy regularly to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy or your privacy rights, please contact us at info@bundleinternettv.com.